Refund policy
- Order cancellation: Allowed only if requested within 7 days of placing the order. However, cancellation may not be possible if shipping has already started or the product is already out for delivery. In that case, customers can reject the product at delivery.
- Damaged or defective products: Must be reported to customer service within 7 days of receiving the product.
- Product mismatch (not as shown/expected): Customers should notify customer service within 7 days of receiving the item.
- Manufacturer warranty products: Warranty-related complaints should be directed to the manufacturer.
- Refund processing: Approved refunds are processed within 7 days.