Return policy
- Customers can request a return, exchange, or refund within 7 days from the purchase date. After 7 days, returns, exchanges, or refunds are not available.
To qualify for a return or exchange:
- The item must be unused
- The item must be in the same condition as received
- The item must have original packaging
- Some sale items may not be eligible for return or exchange
Additional conditions:
- Only defective or damaged products are eligible for replacement after inspection.
- Certain product categories may be excluded from returns or refunds, and customers will be informed at the time of purchase.
- Once a returned product is received and passes quality checks, the approved return/exchange request will be processed according to the policy.